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Saturday 29 April 2017

FACEBOOK has mistakenly blocked users after a glitch with its new Marketplace feature.

Facebook block

 
Facebook users are being blocked due to a glitch with the system, it has emerged.

Users attempting to make use of the social giant's new Marketplace tool have been wrongly kicked out of their accounts.

Instead of being able to instantly regain access, many have reported being locked out of their accounts for a number of days.

Although Facebook as acknowledged the issues and says a fix has been rolled out, users complaining of the blocks continue to come forward.

The issue, which is affecting Facebook users around the world, is centred around the Marketplace tool that allows users to sale their unwanted items via the Twitter rival.

It's believed the issue has stemmed via an overly sensitive security measure as those looking to sell items via Marketplace needing to first verify their accounts by uploading a picture of themselves.

According to MailOnline, users waiting for their accounts to be verified, instead of being unable to sell items have been notified they'd be lock out of their accounts.

While Facebook warns the block can last up to 72 hours, many claim they've been unable to regain access for up to a week.

Others have suggested they've been kicked out of their accounts despite having never used Facebook's Marketplace feature.

 



According to Facebook, although the issue has caused some users problems, the problem has now been fixed.

"We resolved an issue in our fraud detection system that prevented some people using Marketplace from logging into Facebook," an official Facebook spokesperson said.

The added: "We have restored access to the small percentage of people who were impacted."

Despite the Marketplace glitch, Facebook has added a number of service-improving features in recent months.

These include the introduction of new Snapchat-style Facebook Stories that allow users to upload short daily videos.

Visible to all of your online friends, these videos expire after 24 hours.

Unexpectedly, they also give you the ability to see exactly who has been looking at your Facebook account.









































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